3C Contact Services (3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small- and medium-sized businesses, is pleased to announce the appointment of Rick Johnson as president.
Johnson’s creative leadership and industry expertise is well-known and his knowledge of sales and customer service will be an asset to 3C Contact Services. During his career, Johnson has held increasingly senior positions in a number of companies. Most recently, Johnson joined 3C Contact Services in 2010 as senior manager of sales and customer service.
As newly appointed president of 3C Contact Services, Johnson will mentor, lead, guide, direct, and oversee the strategic direction of 3C Contact Services. He is also responsible for creating, communicating, and implementing the organization’s vision and mission. On top of that, Johnson will keep abreast of both the external and internal competitive landscape in the form of opportunities for expansion, customers, markets, and new industry standards and developments.
“Over the last four years, I have had the pleasure of working with the dedicated professionals at 3C Contact Services, an outstanding company that provides exemplary service to its rapidly growing customer base,” says Johnson. “It’s a huge privilege to be appointed 3C Contact Services’ first president and I look forward to helping further the brand’s industry-leading reputation and rich history of innovation.”
3C Contact Services provides its clients with top-quality, best-of-class outsourced contact center services. 3C Contact Services’ customizable solutions allow companies to increase profitability while increasing market share and business intelligence and maximizing customer relationships. Specializing in customer retention strategies, 3C Contact Services has a dedicated and well-trained team of customer support specialists who provide excellent service that is delivered consistently and in a timely and cost-effective manner. To learn more about 3C Contact Services, visit the company’s web site at www.3CContactServices.com or contact 3C Contact Services at 1-888-353-2335 or via e-mail at r.johnson@3ccontactservices.com.
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