Why Choose Us?
What does customer service mean to 3C? Customer service is about a tone of voice that is friendly, yet professional. It’s the sense that the service professional is informed, knowledgeable, receptive, responsive, and accurate. At 3C, the customer finds an attitude that is helpful, familiar, understanding, and patient.
In every customer service experience, our friendly and professional agents are conscious that their responsibility does not end with solving the caller’s issue. We work hard to determine the underlying issues while working to identify the true nature of the opportunity presented. Customers are receptive towards our methods, opening up to our honesty and caring attitude.
Our agents are knowledgeable professionals who communicate easily and effectively about your products and services. We are an intelligent, happy, and friendly guide, helping your customers navigate through their concerns while also revealing to them all the added value our clients can provide the customer.
Dedication to Excellence
3C constantly strives to provide the best service for our customers. When our clients come to us for third-party outsourcing solutions, we employ only the best principles in management; namely focusing on their customers, offering stakeholders the best value, and applying an efficient process management.
3C founded our Corporate Business Excellence team in July 2009 with the purpose of improving and sustaining business excellence.