Your search for the best Toronto call center has come to an end. 3C Contact Services offers a complete suite of inbound and outbound call center solutions to our valued partners. When you work with us, we do not consider you to be just a customer, but also a partner in your business.
We are the best Toronto call center for inbound call services. Our team of highly trained professionals will handle all your calls in a friendly and efficient manner. Customer satisfaction is an integral part of customer retention, and our call center employees are experts at using proven customer retention strategies.
In addition to being the best Toronto call center, we also handle e-mail management, ensuring that your customers’ e-mails are answered in an efficient manner. We also handle any after-hours calls that may come your way; after all, crises almost always seem to hit after everyone has left for the day.
As the best Toronto call center, we know how important it is to stay connected to your customers. That’s why we offer services that keep your finger on the pulse of their wants and needs. Another important part of running a call center is the help desk and technical support, which is why 3C’s team of experts will handle all your support calls in a friendly and efficient manner, ensuring that your customers are not kept waiting on the line for long.
In addition to inbound services, we are also the best Toronto call center for outbound services. We offer innovative loyalty programs that will keep your customers coming back. We also incorporate welcome calls, which give that extra-special touch that a new customer is sure to appreciate.
As the best Toronto call center, we know important it is to bring a customer back. That’s why we offer a winback program that’s designed specifically to bring your former customers “back into the fold” with proven strategies for success. We bring expertise in inside sales to our call center business as well, with our team working closely with yours to generate sales success.
Once you have established your loyal customer base using the best Toronto call center, you’ll want to sell more to them. 3C’s inside sales team will work closely with you to find ways to build on your relationship with your customers.