Many people inquire about what has fueled our growth. The answer is simple: attracting quality, hard-working, passionate team members. 3C Contact Services is a reflection of the hard work, passion, and dedication of its employees. These extremely diverse, talented, and well-trained specialists are able to consistently provide excellent services, delivered in a timely and cost-effective manner.
We possess the expertise and know-how to navigate objections and provide rebuttals that turn “no” into successful sales opportunities. Our extremely innovative techniques and proprietary scripts help to explain benefits while convincing prospective consumers to say “yes” to the deluge of offers we present on behalf of our clients.
3C Contact Services Works for You
Our professionals deliver business-to-business (B2B) and business-to-consumer (B2C) support to keep your business functioning smoothly. Our resources are yours; our extensive experience and commitment to client success make 3C Contact Services your ideal partner of choice.
Converting prospects into loyal customers is the mission of our customer acquisition agents, our clients’ well-trained ground-level sales force. When you want to make sure that you optimize revenues, 3C Contact Services is your ideal partner.
Excellence in Business: The Building Blocks of 3C
3C is a Canadian company with a global focus. We provide best in-class, top-quality third-party outsource contact centre services. We offer a variety of solutions that ensures that our clients gain new customers and retain existing clients. Our approach provides our clients with the highest level of support for their customers in the following areas: Customer Service, Customer Care, Custom Political Campaigns, Financial Publishing Sales & Support, Health Publishing Sales & Support, B2B/B2C, Quality Assurance Programs, Crisis Management, E-Mail Management, Customer Retention, Billing Explanations & General Assistance, and many more areas.
Our highly trained customer support specialists consistently provide support in a number of areas in a highly efficient and cost-effective manner.
3C takes a “big picture” approach to our clients’ needs. We don’t just focus on one aspect of their business; we look at everything in order to create a solution that is ideally suited to their needs, as well as ways they can make improvements to their existing business. It’s this approach that has allowed us to build a confident, solid relationship with our customers.
Our mission is to not only make our clients competitive, but to make them leaders in their respective industries by taking the same approach that has allowed us to grow into one of the top third-party call center solution providers.