If you’re a small- to mid-sized business looking for quality, yet affordable call center services, it can be a tough decision.
You want to have the professionalism, security, and reputation of an American call center, but the cost is way out of your budget.
On the other hand, you could offshore to Southeast Asia and save a lot of money.
But offshoring comes with its own set of challenges. Agents are often unable to relate to your product or service due to cultural differences. Accents can make your customers uneasy or make communication difficult. And most importantly, the possibility of your data being breached is always looming when going offshore.
It’s a catch-22 that really didn’t have a solution—until now.
Introducing 3C Contact Services, the nearshorecall center solution that combines American quality and security at pricing closer to offshore centers.
We’re conveniently located in Toronto, Canada, less than an hour’s drive from the United States border.
We offer “accent neutral” agents who are fluent in English, giving your customers peace of mind that they’re speaking with someone local who understands the “American Way.”
And best of all, because we’re a Canadian company, we can offer American companies, just like yours, significant cost-savings over other American call centers.
In fact, we help many American companies with their call center needs with great success and satisfaction. Here’s what one of our clients has to say:
“We hired 3C Contact Services to take over our entire customer support division for Barton Publishing, and the entire process of transitioning from our former provider to 3C has gone unbelievably smooth. They are A-players through and through, delivering amazing results in all ways. Their project management system used to bring us on board was the best I’ve ever seen. Everything was done on time and on budget. Early results have shown this was one of the best business decisions we have ever made as a company, improving our overall customer experience and adding revenue to our top line and profits to our bottom line. I am thoroughly impressed with 3C and could not give a higher recommendation for a service provider!”
So, isn’t it about time you try the 3C Contact Services advantage for yourself?
Stop paying high prices with local call centers. And stop sacrificing quality and security with offshore call centers. With 3C Contact Services, you get the best of both worlds: offshore-competitive pricing with local, quality service and security.
Complete the form below now to contact us and one of our Account Representatives will get back to you within 24 hours or less.