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5 Ways Bad Leads Negatively Impact Your Business
Bad Leads Are a Waste of Your Employees’ Time Bad Leads Diminish Employee Morale Bad Leads Reduce Employee Productivity Bad Leads Increase Your Marketing Budget

Product Recall Customer Care Service
Product recalls can sometimes be the end all and be all of a brand’s reputation, but it doesn’t necessarily have to be that way. Taking

Advantages of Outsourcing Transaction Processing Services to 3C Contact Services
Transaction Processing Services in Toronto 3C Contact Services offers a comprehensive set of transaction processing services that can easily be custom tailored to suit the

Top 5 Benefits of Business Process Management
What Is BPM? Why Do You Need BPM? What Are the Benefits of BPM? Greater Agility Boost Workplace Efficiency and Productivity Gain More Visibility Increase

Why 3C Contact Services Is the Preferred Inbound Contact Center in Ontario
3C Contact Services is one of the leading customer care call centers in North America. We’ve built up a strong and reliable reputation for catering

Why Risk Identification Is Important in Business Process Management
Every business model and operation comes with some level of risk—some much more than others. Any time you embark on a new business venture, the

Why You Should Pick 3C Contact Services for Business Process Management
Business Process Management (BPM) is a central aspect of ensuring organized and efficient business operations. Companies that fail to administer effective BPM standards and protocols

Tips to Help You Reduce Customer Complaints and Improve Your Business Practices
There’s no foolproof method for avoiding customer complaints. No matter what your business does to improve customer relations, there’s always the chance of disappointing someone.

The Importance of Tone of Voice in Customer Service: What You’re Doing Right and Wrong
Customer service representatives are the main point of contact for your customers and that means they have to be friendly, approachable (yes, even on the

The Importance of Customer Lifetime Value and How It Impacts Your Business
As a marketer and business owner, you spend a lot of time researching your industry as well as the desires and preferences of your customer

How 3C Contact Services Helped a Little-Known Music Healing Project Become a Worldwide Phenomenon
We’ve always known about the healing powers of music. It can help you get through some of the hardest experiences of your life. But did

Why Customer Experience Matters: How Bad Customer Service Can Ruin Your Business
Excellent customer service is the cornerstone of keeping your business alive and well. Of course, providing customer with high-quality services and products is also important,