The customer service industry has forever been impacted by the COVID-19 pandemic. But not all of those changes have been negative. In fact, many of

Long before the pandemic, technological evolution was the driving force behind ever-changing business structures. New technology opens the floodgates for new ways of branching out

Real estate agents are some of the busiest and hardest working professionals out there. From performing extensive market research to managing listings, operating open houses

Detail-oriented and effective data cleansing services can help ensure that your organization always has access to reliable, up-to-date, and actionable information. Outsourcing your data cleansing

COVID-19 has changed the way most businesses operate. Find out how live agent interactions can help improve customer experiences during COVID-19.

Keeping track of your patients during the pandemic is hard. Read about the benefits of using patient scheduling services for your patients in light of coronavirus.

What Is a Welcome Call Service? Why Do You Need a Welcome Call Service for Your Business? What Are the Benefits of a Welcome Call

A Bad Customer Experiences Can Ruin Your Reputation You know the saying “there’s no such thing as bad publicity”. Well, that’s not always true when

While there are countless marketing practices used in various industries to help organizations of all sizes make big waves, choosing the right branding and advertising