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Top 6 Reasons Companies Should Outsource Call Center Services
In-house customer care and support is a thing of the past. In an ideal world, you could manage your own customer support department, hire and
What Are the Benefits of Hiring Inbound Call Center Services for Your Small Business?
Companies these days are under a great deal of pressure to provide excellent customer service to ensure service efficiency, quality, and satisfaction. The pandemic, in
Tips to Improve Webinar Attendance with Telemarketing
In light of the COVID-19 pandemic, more businesses are hosting safe, socially distanced webinars to drum up brand awareness and engage more customers. The challenge
Sales Rebuttals for “Not Interested” Prospects
Nobody likes hearing the word no, especially not eager salespeople who are just trying to boost their monthly metrics and make a profit for their
How to Improve Your Sales Pipeline after COVID-19
Most businesses have suffered significant financial losses as a direct result of the COVID-19 pandemic. Between the lockdowns, closures, re-openings, and re-closings, this year has
Common Telemarketing Service Myths Debunked
Telemarketing usually gets a bad rap, mostly due to the number of reported scams that hackers use to access people’s information. Most people go out
Inexpensive, Yet Effective Ways to Show Customer Appreciation
Businesses usually spend a lot of money on their customer acquisition strategies, mistakenly thinking that’s the way to boost their bottom lines. In reality, customer
The Art of Writing Apology Emails to Customers
As a business owner, you thrive to make sure that your customers are always fully satisfied with your products and services. But sometimes, it’s easy
Customer Service Stats for 2020
The customer service industry has forever been impacted by the COVID-19 pandemic. But not all of those changes have been negative. In fact, many of
Why Outsourcing Customer Service Is a Saving Grace for Businesses in a Post-Pandemic World
Long before the pandemic, technological evolution was the driving force behind ever-changing business structures. New technology opens the floodgates for new ways of branching out
Why Outsourcing Real Estate Broker Appointment Scheduling Services Is the Right Answer
Real estate agents are some of the busiest and hardest working professionals out there. From performing extensive market research to managing listings, operating open houses
Benefits of Outsourcing Data Cleansing
Detail-oriented and effective data cleansing services can help ensure that your organization always has access to reliable, up-to-date, and actionable information. Outsourcing your data cleansing
