Why Use Outsourced Appointment Scheduling Service for Insurance Sectors? 3CContact Services 2016-10-07 12:16:10 Blog Array
Why Use Outsourced Appointment Scheduling Service for Insurance Sectors?

Why Use Outsourced Appointment Scheduling Service for Insurance Sectors?

Steven October 6th, 2016

Appointment-Scheduling Call Center Services for Insurance CompaniesInsurance Appointment-Scheduling Services

Insurance is a tough business. One of the most difficult parts of the business is the time spent making outbound calls to attract new clients. Engagement rates are low, and even the most adept sales agents face an uphill climb just trying to get people on the phone.

That’s why appointment-scheduling services for insurance companies are so valuable. They allow the agents to focus on taking care of their current clients without the pressure of having to bring in new ones. And with the time saved from not having to make these calls, your overall business improves because your customers are receiving a higher level of service.

Turning over your outbound calls to an appointment-scheduling call center may be just what your insurance business needs. The professionals at the call center will be busy generating leads while your agents build on the relationships with existing clients.

Benefits of Outsourced Appointment-Scheduling Services

There are many reasons an insurance company should turn to an insurance appointment setting call center.

Increased Sales Revenue

It takes agents who understand how to be subtle yet forceful enough to convert these calls into sales. Working with a call center like 3C Contact Services means you will have access to trained staff who understand the etiquette of communicating over the phone. And having a dedicated team means results are sure to be had, which, in turn, means more revenue for your business.

Increased Productivity

Time is as valuable—or maybe more valuable—than any other asset. By working with an appointment-scheduling call center, your save measureable amounts of time that can be used elsewhere. Your current clients are usually the ones to reap the benefits as they will surely notice the promptness with which you attend to their needs.

Cost-Effective

Partnering with a call center means there is no need to purchase any of the equipment associated with outbound calling. Call centers work virtually and have all the equipment they need. They can also provide monthly plans that are flexible enough to be adjusted during different times of the year or scaled as your business needs change.

Focus on Core Business

You got into the business to help people and make a living. Of course there are many other factors that come with running a business. But if you are able to delegate some of that workload, it allows you to free up the time to get back to what you were most passionate about when you started your company in the first place.

24/7 Operation

Money doesn’t sleep, and there are no parameters for when one of your clients may need to speak with a live agent. Appointment-setting call centers can be available any time of day or night to answer to your clients. This is a huge benefit and one that’s difficult without outsourcing the work.

Assured Result

At the end of the day, cold outbound calling is a numbers game coupled with sales savvy agents. Our agents are proven to be effective in their communication and will bring a level of certainty when it comes to results.

Appointment-Scheduling Call Center Services for Insurance Companies

3C Contact Services is ready to help your insurance business. We are capable of providing high-quality commercial insurance appointment setting while you focus on your current clients. Trying to get targets on the phone takes away valuable time, so let us manage your outbound calls.

As the leading provider of outsourced call center solutions, 3C Contact Services teaches its partners the necessary customer service skills needed to engage and retain customers and clients, thus optimizing the customer service they provide. Call us today at 1-888-353-2335 for more information.

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Steven

Steven

As vice president of sales and general manager, Steven is responsible for managing 3C Contact Services’ staff, sales, and operations, developing strategic plans to grow business and increase the effectiveness of the provided service. Steven is also responsible for building 3C Contact Services’ image and fostering relationships with clients and community organizations.
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