3C Contact Services (3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small- and medium-sized businesses, is pleased to announce it is ramping up its hiring efforts to support its rapidly growing customer base.
“3C Contact Services experienced tremendous growth in 2013 and I’m pleased to report that that momentum has carried into 2014,” says Rick Johnson, acting president of 3C Contact Services. “In addition to recently announcing Zero to Hero Fitness as a new client, the newly hired associates will be providing inbound and outbound contact center service support to one of the world’s largest consumer newsletter providers.”
Johnson explains that this announcement is in keeping with 3C Contact Services’ strong growth, noting that its call center workforce has expanded by 400% over the last few years. 3C Contact Services is also stepping up its hiring so it can continue to meet its goal of providing outstanding customer service.
“For brands to succeed, they need to exceed their customers’ expectations,” Johnson concludes. “At 3C Contact Services, we strive for excellence, and when it comes to expanding our talent, that means continually investing in associates that put the callers’ needs first.”
3C Contact Services provides its clients with top-quality, best-of-class outsourced contact center services. 3C Contact Services’ customizable solutions allow companies to increase profitability while increasing market share and business intelligence and maximizing customer relationships. Specializing in customer retention strategies, 3C Contact Services has a dedicated and well-trained team of customer support specialists that provide excellent service that is delivered consistently and in a timely and cost-effective manner.