If you’re a business owner, you’re doubtlessly busy with a “to -o” list that’s a mile long, and it may seem like there aren’t enough hours in the day to get everything done. Rather than causing yourself stress and working overtime and on the weekend, why not delegate?
3C Contact Services, the leading provider of outsourced call center services, tells their partners that there’s no shame in asking your workers for help, or even delegating tasks to them, just as long as it doesn’t interfere with their regular workload. Not only will it place less pressure on you, but it will ensure that tasks get completed on time.
Here are just a few of the advantages of delegating work:
Less stress handling tasks someone could help you with:
Having a heavy workload is one of the biggest causes of workplace stress, plus if you’re putting in long hours at the office, it can cause a strain at home, since you’re spending less time with your family or on personal activities. If you get your workers to help with the workload, you’ll have more time for other tasks—and you’ll actually get to go home on time!
Match skills with duties to maximize employee happiness:
When it comes to delegating, you don’t want to hand your workers just any task. Look at your employees’ skills and determine who will best handle the duties you are assigning to them; if it’s a task your worker enjoys doing and they’re skilled at it, they will be more than happy to help you with it. Remember: you don’t want your workers to dread you asking them for help.
People like to be busy:
Having lots to do makes the day go faster. You may just find out that your workers are more than happy to help you with any tasks that need to be completed, and if there’s a lull in the day, they will get the task done quickly.
Don’t burn out your top performers:
However, when delegating tasks, don’t put too much on your workers, as they have their own workload and you don’t want to put them in the same situation you were in. Try to divide the work as equally as possible amongst your employees.
This provides a truly great opportunity to lead by example. Don’t burden your employees with all your work, but rather, divide them amongst your top performers while still doing most of the work yourself.
Finally, 3C Contact Services advises that you don’t just give them the hardest tasks, leaving you with the easiest ones; try to divide your tasks up equally, regardless of their difficulty. If a worker is busy, give them a task that can be completed quickly, while if someone has a light workload, give them as task that’s a bit more difficult and will require more effort, all while shouldering your fair share of work.
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