live chat service

Why Live Chat Is a Beneficial Tool for Your Customer Service Team

Live Chat Customer Service

Creating a positive customer experience is just as important these days as developing stellar products or delivering excellent customer service. What’s the difference between customer experience and customer service? Customer experience is based on how customers perceive your business through multi-tiered interactions, whereas customer service is the quality and level of service you offer to Why Live Chat Is a Beneficial Tool for Your Customer Service Team