Please provide a brief description of your business.
Do your customers buy direct, in a store, or through an online portal?
What is your web site URL?
Do you already have a call centre or an internal customer service team?
What are your 3 biggest concerns about your current customer service model?
Please place a tick beside the applicable services that are necessary to support your business.
All Inbound services (or choose individual services below):Customer ServiceSalesCustomer RetentionOrder TakingE-mail SupportTechnical SupportLoyalty ProgramsBilling SupportCRMMail/Fax SupportSelect for All Outbound services (or choose individual services below):Customer RetentionSatisfaction SurveysTelemarketingAfter SalesCollectionsLoyalty ProgramsWelcome Calls
Do you have a toll-free number? Will you need one?
Do you have an e-mail address for support? Will you need one?
Do you have your own CRM software solution? If not, will you need us to provide one?
How soon do you need us to implement our services into your business?
Less than 30 days30 to 60 days60 to 90 days
How many calls does your business generate on a daily basis?
less than 100100-500501-10001001-1500Greater than 1500
"Thank you for completing this questionnaire.
We will provide your custom quotation within one-business day."
Damian Reyes, 3C Contact Services, P : 1-888-353-2335 E : firstname.lastname@example.org
What type of services are you looking for? (Please check all that apply):
Lead QualificationInside SalesAppointment BookingOrder TakingCross-selling/UpsellingCustomer ServiceTechnical SupportSurveys/Market Research
Other (Please describe)
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2013 Golden Bridge Award - Silver Winner for BEST Customer Satisfaction in the Business World