Press Release - 3C Contact Services | Contact Center in GTA

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3C Contact Services Responds to Survey on What Customers Find Frustrating

Posted by on Aug 6th, 2015
Toronto, Canada, August 6, 2015 – 3C Contact Services (www.3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small and medium-sized businesses, is responding to a recent survey on customer satisfaction. According to a survey conducted by the Consumer Reports National Research Center, the majority of respondents find..

3C Contact Services Responds to Deloitte’s Report on the Challenges Contact Centers Will Face in the Future

Posted by on Jul 28th, 2015
Toronto, Canada, July 28, 2015 – 3C Contact Services (www.3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small and medium-sized businesses, is responding to Deloitte's 2015 global contact center survey. For their 2015 global contact center survey, professional services network Deloitte surveyed 300 businesses on five continents...

3C Contact Services Offers Their Opinion on Bitcoin’s Effect on Customer Loyalty Programs

Posted by on Jul 21st, 2015
Toronto, Canada - July 21, 2015 — 3C Contact Services (www.3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small and medium-sized businesses, is weighing in on recent statements that Bitcoins could shake up customer loyalty programs. According to a recent Wall Street Journal article, many retailers that..

3C Contact Services Weighs in on Study: Cloud Computing Enabling New Business Models Within Next Three Years

Posted by on Jul 2nd, 2015
Toronto, Canada, July 2, 2015 – 3C Contact Services (www.3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small and medium-sized businesses, is weighing in on a recent study on the adoption of cloud computing by businesses. According to a study performed by Oxford Economics and SAP, 69%..

3C Contact Services, the Leading Provider of Call Center Services, Weighs In On Trend Towards Outsourcing

Posted by on Jun 11th, 2015
Toronto, Canada, June 11, 2015 – 3C Contact Services (www.3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small and medium-sized businesses, is weighing in on the trend towards outsourcing and the advantages of hiring a third-party call center. With more and more businesses taking on outsourcing as..

3C Contact Services, the Leading Provider of Call Center Services, Offers Tips to Avoid Customer Service Nightmares

Posted by on May 27th, 2015
Toronto, Ontario, May 27, 2015 - 3C Contact Services (www.3CContactServices.com), North America’s premier cost-effective provider of contact center solutions for small and medium-sized businesses, is providing tips for managers who are looking to improve customer service at their call centers this summer. "Unfortunately, many people have call center horror stories,"..

3C Contact Services Says Consistent Quality Assurance Enhances Brand Loyalty

Posted by on Apr 13th, 2015
Toronto, Canada, April 13, 2015 – 3C Contact Services Inc., North America’s premier cost-effective provider of contact center solutions for small- and medium-sized businesses, is weighing in on the improving North American economy and the impact consistent quality assurance has on enhancing brand loyalty. Retail sales in the United States..